While reliable, expert hotel security staff is a necessity that both novice and expert travelers expect and deserve, offering high level security personnel that is also adept at maintaining and cultivating positive guest relations sets a venue apart from its competitors.
Experts in the hospitality industry understand their responsibility to provide their guests with a reasonably safe environment that includes parking lots, outdoor spaces, and hallways. While they want to protect their valued patrons with additional security during large events, they also understand that minimizing liability exposure goes a long way toward reducing overall operating costs. This makes hiring security professionals with extensive hospitality industry experience and essential component of planning a successful event.
Having a well-trained, OSHA certified staff is essential. For larger events, coordinators often choose to hire additional security professionals to reduce their chances of experiencing a safety incident both before and during a specific event.
Catering to the wants and needs of today's travelers is a multi-faceted task. Guests want to interact with the best and most knowledgeable employees the hospitality industry has to offer. Yet they remain dedicated to technology; posting reviews on popular sites and talking about their travel experiences (both positive and negative) on social media.
According to this article on global trends most likely to impact hospitality in 2015, "Exploration, interaction, and emotional experience is the hallmark of Millennials, the fastest growing customer segment in the hospitality industry, expected to represent 50% of all travelers by 2025."
To learn more about how hiring an expert security team helps reduce liability exposure and overall operating costs while improving relationships with valued guests, please contact us. Thanks.
You want to be certain that you have all your bases covered when you are running a special event, right down to the special event security that will make your attendees, guest speakers, and staff feel secure. We are security experts, and we wanted to offer you three sure-fire tips to make your next event safe.
Recent news with Ebola has prompted the concern for the proper use of PPE, when was the last time your staff were properly trained?
What is personal protective equipment?
Personal protective equipment, commonly referred to as "PPE", is equipment worn to minimize exposure to serious workplace injuries and illnesses. These injuries and illnesses may result from contact with chemical, radiological, physical, electrical, mechanical, or other workplace hazards. Personal protective equipment may include items such as gloves, safety glasses and shoes, earplugs or muffs, hard hats, respirators, or coveralls, vests and full body suits.
What can be done to ensure proper use of personal protective equipment?
All personal protective equipment should be of safe design and construction, and should be maintained in a clean and reliable fashion. It should fit well and be comfortable to wear, encouraging worker use. If the personal protective equipment does not fit properly, it can make the difference between being safely covered or dangerously exposed. When engineering, work practice, and administrative controls are not feasible or do not provide sufficient protection, employers must provide personal protective equipment to their workers and ensure its proper use. Employers are also required to train each worker required to use personal protective equipment to know:
§ When it is necessary
§ What kind is necessary
§ How to properly put it on, adjust, wear and take it off
§ The limitations of the equipment
§ Proper care, maintenance, useful life, and disposal of the equipment
If PPE is to be used, a PPE program should be implemented. This program should address the hazards present; the selection, maintenance, and use of PPE; the training of employees; and monitoring of the program to ensure its ongoing effectiveness.
Please contact GSS Security Services for your PPE Training and program development
Are you in New York and in need of personal security services? If so, do you know what you're looking for? Here is a list of some of the questions and considerations involved in choosing someone to provide personal security.
special event security
Your responsibility to keep everyone safe at your special event can mean many sleepless nights. At GSS Security Services, "We Get That!" We will work with you to minimize risk, secure facilities and most important keep attendees safe.
Prepare personnel to fight small fires safely
With the July 4th weekend just a few days away and the use of Illegal Fireworks in full play, there is no better time to review Fire Safety Procedures
Give staff members the ability and confidence to keep small workplace fires from becoming major disasters.
Here are just a few steps that can make the difference
Fire safety training for employees is one of the most important investments a business can make!
Please contact GSS Security Services for all your Fire Safety Emergency Preparedness Training.
Have a safe July 4th Holiday
If you're in the hospitality business, you know that a luncheon or other special event at your establishment can be anything but business as usual. There is always the potential of people who weren't invited showing up at the event, or people who were invited acting inappropriately. Because situations -- especially those involving alcohol -- can quickly escalate, good hospitality security services are needed for such occasions.
GSS staff is specifically trained to detect potentially embarrassing or dangerous situations before they occur and address them promptly and discreetly. Further, staff is trained to blend into any situation so that they can provide security services for your special event and keep the event running smoothly without becoming a distraction or making guests feel like they're being watched.
Hotel events and visits by dignitaries are a specialty of GSS Security Services, and our staff is ready to provide daily security detail or special event security at hotel gatherings. We also provide a Safety and Security program for hotel employees in order to train them on important aspects of their jobs, including safety issues like blood borne pathogens, food and fire safety and much more; as well as security issues including undesirables on property, guest room safety, and the concept of see something say something.
Hotels and hospitality events are two very good reasons for security. When it comes to security, we are New York State certified and equipped to meet your needs. For more information about our services, including special events services and our hotel Safety and Security program, contact us.
As the threat level for kidnappings, assaults, home invasions and other intrusions increase, protecting high profile executives and their families is of paramount importance. GSS Security Services, has been providing personal security services for over 20 years.
Because we work with celebrities and executives on a regular basis, we understand all the risks they are subject to, the need for discretion and the importance of keeping everyone safe at all times, no matter what!
As reported in the NY Times, kidnapping of corporate executives or the families for ransom is on the rise. In this particular case, a chauffeur hired by the kidnappers was instrumental in the bogus police security check that resulted in the seizure of a Dutch Marketing Consultant lured to a fake sheet metal buy.
Mark Hall from Air Security International, told CNN, “there is probably anywhere between 8,000 to 10,000 kidnap and ransom situations globally on an annual basis,”
Threats are everywhere and they are on the rise. GSS personal security services include:
We have been providing personal security services for celebrities and executives for over 20 years. We have a full time staff of over 250 security professionals and can bring more trained personnel on as necessary for special assignments.
With over 20 years of experience, we are dedicated to helping our clients sleep better at night. "We Get It!"
Due to the nature of the industry, hotels carry enormous liability risks, whether from accidents to illnesses. GSS Security Services believes that all hotel employees have an individual responsibility to support the Hotels Safety and Security program where they work. We also feel this responsibility and have, therefore, developed a Safety and Security program.
Through our New York state certified security team and our certified Fire Safety Directors, hotel employees can learn about security issues such as how to prevent general liabilities, dealing with guests and guest room security, key controls, the concept of "see something, say something," and how to deal with undesirables on the property. In addition, employees will receive training on OSHA Safety subjects such as blood borne pathogens, hazardous communications, fire safety, proper lifting techniques, personal protective equipment, slips, trips and falls, lockout/tagout, bed bug inspections, risk assessments, and food safety.
In addition to our training program, GSS Security Services also provides security at hotel-hosted events as well as visits to the hotel by dignitaries. We've had years of experience in providing hotel security and are trained to detect the signs of a potential risk and to address that risk before it disrupts important events or the comfort of hotel guests. Our staff is able to "blend" into any situation, preventing guests from feeling like they're being watched or growing concerned about the security presence.
Any time the public is allowed onto a company's premises, there is a potential security issue. For hotels, the presence of overnight guests and others attending special events, the potential is even greater. We can help. For more information on our Safety and Security program or our hotel security services, contact us today.
Do you have a high level or high profile job that could make you a target for criminal activity, including stalking, harassment, or even kidnapping? Those risks are present any time you're in a place where you could be recognized. And while it may be tempting to simply ignore the risks as you go on with your busy life, we have a better solution: personal security services from GSS Security Services, Inc.
If you’re planning on hosting any type of event, you’ll need to make sure you provide for the safety of everyone in attendance. This sometimes means hiring special event security services to help you keep an eye on the comings and goings taking place around you. Not all security companies are the same, so here are some things you should keep in mind before you hire one.
Are the special event officers licensed?
Depending upon where you are located, special event officers may need to be licensed in order to act in an official capacity. Even if they‘re not required to be licensed, it can still be a good idea to hire personnel that are, as you can be sure they have been thoroughly screened prior to being hired.
Will the special event officers be wearing uniforms?
Depending on the nature of your event, you may prefer to have officers in uniform, as the presence of uniformed security personnel tends to deter people from performing illicit acts. If you expect a very large crowd, this could be a better option, since you never quite know who might show up.
On the other hand, if you’re planning an event, where the presence of uniformed officers might cause your guests to feel stifled rather than laid back and casual. In this case, you may want a special event officer that’s dressed in just a polo shirt and khaki pants instead.
How many special event officers can you provide me with?
It’s also a good idea to know how many special event officers you’re going to be provided with. Simply signing a contract for security services is not enough these days. You need to know how many people will be patrolling your area at any given time in order to make sure you are getting the right amount of coverage for the money you are spending.
Have there been any complaints against your agency lately?
While asking this is a good idea, you should also do your own research and find out a little bit about a company as well. Check online reviews as well as the Better Business Bureau to find out what other people have to say about a particular company. If you know others who have recently planned similar events, you could find out a wealth of information by talking with them about different security companies as well.
What type of insurance coverage do you provide?
The answer to this question is very important, as it could leave you liable for damages if the company you hire does not have adequate coverage.
If you intend on holding a street fair, festival, block party, green market, commercial/promotional or other type of event, you must obtain a NYC Street Activity Permits from SAPO, or the Mayor's Office of Film, Theater & Broadcasting.
We can assist you with obtaining the necessary permits for any street or sidewalk activity that your event may present. We'd be happy to review your proposed plans and offer suggestions on how to achieve the experience you are planning.
Examples of Events That Require a NYC Street Activity Permit
All NYC Street Activities that require a permit must recycle during the event. If event holders do not provide means for recycling of trash and other articles, they could face a fine ranging from $25 - $500.
If you are interested in our assistance with the permitting process or hiring security for your event, please contact the professionals with GSS Security Services. With over 20 years in the specialized security service industry, we have the knowledge and expertise to professionally permit and secure your event or private party.
There is no denying the importance of security services when hosting important events. Special events call for attention to every detail in ensuring the safety and security of the event and all attendees. Security is needed for many types of events, including film premieres, galas, grand openings, concerts, exhibitions, product launches and private parties. Listed below are details should you look for when choosing special events security services?
Proven Track Record
Look for a company that has a proven track record of providing security for the type of event your are hosting. A good security service will have the resources needed to provide VIP and celebrity Executive Protection Officers , along with adequate personnel to ensure the event runs smoothly while providing protection from threats. They may also be able to acquire the necessary permits and coordinate equipment rentals, transportation and parking for the event.
Make sure the staff members are qualified, professional and reliable. They should be capable of successfully managing events of all sizes, and in venues of various types. Security personnel should be able to project a strong presence when desired to discourage potential troublemakers from attempting to cause problems. They should also be able to blend into the crowd and be inconspicuous when that is appropriate.
The security company should encourage open communication with their personnel to ensure that every detail is covered and the event proceeds in an organized and safe manner. Communicate with the security staff as much as possible about the venue, the number of people attending, possible threats and points of entry and exit. Discuss plans for evacuation in case of emergency.
Once you have selected the location for the event, make sure that your provider is able to offer services that fit your needs in that particular area. Also make sure that your security provider is fully licensed, bonded and insured.
Special event security services are crucial for your event's success. GSS Security Services is one of the nation's leading security companies, with 20+ years of experiences providing security services throughout the New York City area. Contact us to learn more about how we can help keep your special event safe and secure.
#1: Maids aren't trained to evict guests – and neither are your hotel's customer service representatives or other employees. GSS Hospitality Security Services train personnel to handle everything from mild disturbances of hotel guests to situations that call for eviction and even arrest. You want your hotel employees focused on satisfying and making your hotel guests feel welcome, happy, and secure.
#2: Security presence sends a message of safety and compliance – Hotel guests want to know that they are safe when staying at your hotel. By having security presence, hotel guests can feel secure that their lives and belongings are safe under your roof. It also sends a message to potential guests who may be disruptive that they will not get away with unlawful or otherwise inappropriate behavior while staying at your hotel.
#3: Hotel safety programs create safe employee consciousness – While you don't want maids and customer service reps handling (or restraining) difficult clientele, employees need to be aware of certain risk factors. GSS provides training programs that make your employees aware of, for example, blood borne pathogens, proper lifting techniques, and even food safety. Remember, safety and security is a joint effort that should be implemented by seasoned professionals!
#4: Hospitality Security Services decrease liability and loss – From theft to guest accidents, trained security professional decrease the liability and loss factors of operating a hotel. They are trained to notice suspicious behavior and activities that your hotel employees may never notice. By having professionals take care of these details, staff has more time to focus on the hospitality factors that make good hotel guests come back again and again.
#5: GSS provides event security – From business conferences to wedding receptions, your hotel may play host to a number of events for your guests. Events, however, bring-in outsiders that may not even stay at your hotel, which increases the need for effective security. From attendees that do not know how to handle their alcohol consumption to disagreements among guests, you never know when a trained security professional will be of immediate need during a hotel event!
For more information about the excellent hospitality security services offered by GSS, contact us.
Having any sort of business that does anything of value, needs to have a way to secure the goods and people involved in creating and maintaining that value. All businesses need to be concerned about the security of their business. The benefits associated with having a robust and healthy security platform with which one can depend on is invaluable.
When people are concerned about their safety or the safety of their products, they are not able to work to the best of their ability or, for situations such as events, be able to have as much fun as they otherwise would if they knew they were secure and being watched over. Having great security is not just about maintaining safety, it is also about providing the peace of mind that comes with that safety. When people know they are safe, they are more productive and happier in general, which reflects on the business as a whole.
One of the most important parts of excellent security is having experienced personnel that are not only seasoned professionals, but are also adept at handling real-world situations in a way that cannot be taught in a classroom or handbook. When looking for a company to handle security needs, the history of the company, its recent growth and prospective growth are all important things to consider.
Event planning is not always easy work but can be quite fun when one can focus on the "event planning" aspect of it rather than also trying to possibly be the bouncer, door guy, person watching the cameras and so on. If you would like to know more about security services in general or about how we can be of assistance to you for your next event or big idea, please feel free to contact us.
Thanks and we look forward to hearing from you.
Nearly 3.0 million nonfatal workplace injuries and illnesses were reported by private industry employers in 2012, resulting in an incidence rate of 3.4 cases per 100 equivalent full-time workers, according to estimates from the Survey of Occupational Injuries and Illnesses (SOII) conducted by the U.S. Bureau of Labor Statistics. More than one-half of the nearly 3.0 million private industry injury and illness cases reported nationally in 2012 were of a more serious nature that involved days away from work, job transfer, or restriction.
Blood Borne Pathogens - Employees are exposed to blood borne pathogens and biochemical wastes everyday because we work with the public in a Hotel setting. A blood borne pathogen is any germ or virus that is found in blood. All other bodily ﬂuids or wastes are bio hazardous wastes. Blood borne pathogens and bio hazardous wastes can be found in the guest rooms, bathrooms, pool area and laundry.
Hazard Communication - Chemical products have become a part of everyday life. We use them in our homes and on our jobs – sometimes without knowing how to use them correctly or what to do if an accident occurs. You may be exposed to many chemicals on your job. Some of those chemicals could be hazardous, and you should know about it.
Personal Protective Equipment - Personal Protective equipment like gloves, safety shoes, ear plugs, face shields and safety goggles can and will help you avoid injury in the workplace. Some jobs we do put us at risk and the proper use of PPE will help reduce and prevent injury in the workplace if used properly.
Lock-Out/Tag - Before an authorized or affected Employee turns off a machine, vehicle or equipment, the authorized Employee must have knowledge of the type and magnitude of the energy sources, the hazards of the energy to be controlled, and the method or means to control the energy.
Fire Safety - All employees must become familiar with Fire Safety procedures so that they know them by memory and can implement them in case of fire. We can best protect ourselves, our guests and the property if we are well informed.
Slips, Trips and Falls-Falls resulting from slips and trips are a major cause of workplace accidents and can result in muscle strains, sprains and even broken bones. Many of these injuries can be prevented if you “watch your step” and use COMMON SENSE. Here are some safe work practices that will help ensure the SAFETY of you and our guests.
Back Safety - Like cars, vacuum cleaners, lawn mowers and clothes dryers, the human body is a type of machine that must be maintained and used properly to keep it running well. When we understand the effect of misusing or abusing our bodies, we can take necessary actions to prevent or repair damage to the body.
GSS Security Services offers a very comprehensive OSHA 7 Training Program that allows all employees in your organization to be trained on all 7 subject matters. For further information and assistance please contact us.
Protect your Employees, Protect your Guest, Protect your Bottom Line
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One of the main concerns when holding any type of special event is providing security. In many cases event organizers know that trying to hire and train their own security is simply too expensive. It also would add to their administrative burden for organizing the event. Hiring a firm with trained and experienced security personnel can provide many benefits.
According to an article in Security Magazine, “The benefits of outsourcing security officers or operating a proprietary force are variable...Increase flexibility to meet changing business and security conditions...Leverage contractors project management experience, security expertise and investment in people, equipment and technology.”
The costs associated with providing special event security can be reduced by outsourcing security personnel. The fees charged are based on the most recent market price ranges. It reduces administrative requirements for a special event. Since there is competition for providing security companies who use them know they're getting the best price.
A company that provides security must be competitive. They know that their reputation is on the line every special event they work. Having experience when it come to providing event security is essential. Only employees who have maintained high standards are provided. These are properly trained individuals who have proven themselves during past events. Successfully providing special event security is as important to the security company as it is to the event organizers.
An event organizer has many things that compete for their attention. A security company is focused on providing the best event security possible. They know how to properly monitor, correct and improve the behavior of their employees. If there is a problem with performance, it is addressed immediately.
When organizing a special event many things can change. Security needs may also change. Many security companies will be able to meet any changing needs that may occur. At times it can be difficult to anticipate the response to an event. Additional security needs can be addressed as needed.
As a business owner, it is important to ensure that you are having your business operate at exceptional levels. This provides the most efficiently run business that will then cut costs in the long run. There are plenty of ways to make this possible, including hiring Hotel Security. This is because hotel security reduces chances of liability issues that could potentially arise.
Hotel security services include:
You will see that with hotel security that is highly trained, they will deter any crimes from happening in the area. Thus ensuring that there is no risk to anyone getting hurt on the property.
The security that you hire will be trained and skilled to ensure that no one is hurt if any crimes do happen. They will be sure that all guests are stayed clear of the area that can be dangerous and threatening to their well being. This then protects your business from any liability issues that could arise.
Training to Deal with Crime:
Hotel security is highly trained to deal with any crime that may be in or around the hotel. It is up to you if you want to hire armed or unarmed security. Either way, both are trained to know how to do their jobs efficiently. They can call the right authorities and maintain the situation in an effective way.
If you need to know more about hotel security, contact us. We can help you with your hotel security needs to ensure that you have the right security around to keep your business running smoothly and without problems that can raise issues with any costs that could otherwise be avoided. You will know all about their training and what services they will bring to benefit your business overall.
visit our website to learn more about Help Alert and its technology we are now endorsing in the Hospitality setting.
Visit our website at http://www.gss-security.com/services/hospitality for more information